Job Performance of Administrative Officers in Urbiztondo District, Division of Pangasinan I

Abstract

The effectiveness of school operations largely depends on the competence and efficiency of Administrative Officers who manage records, personnel processes, resources, and administrative support services. This study was conducted to determine the extent of job performance of Administrative Officers in public schools in the Urbiztondo District, Division of Pangasinan I, during School Year 2025–2026. Specifically, it assessed job performance across five functional areas: Personnel Records Management, Recruitment and Selection, HR-Related Functions, Property Custodianship, and General Administrative Support, as perceived by Administrative Officers and school heads. It also examined the degree of seriousness of the problems encountered that may affect job performance.

The study employed a descriptive research design with Administrative Officers and school heads as respondents. A structured questionnaire checklist served as the primary data-gathering instrument. The Average Weighted Mean and t-test for independent samples were used to analyze the data.

Findings revealed that the job performance of Administrative Officers was rated to a high extent across the five functional areas. Results further showed no significant difference between the perceptions of Administrative Officers and school heads, indicating consistency in performance assessment. Moreover, the problems encountered were rated as moderately serious, suggesting operational challenges that need support and intervention.

In conclusion, Administrative Officers demonstrate strong job performance; however, continuous capacity-building and institutional support are necessary to further enhance administrative effectiveness. The findings served as the basis for the development of an action plan to strengthen Administrative Officers’ job performance in public schools.