When Help Falls Short: Systemic Loopholes in Handling VAWC Across Community Stakeholders

Abstract

This research assessed the process, performance, and operational gaps in inter-agency collaboration of the Philippine National Police (PNP) through the Department of Social Welfare and Development (DSWD) and Barangay officials in responding to Violence Against Women and Children (VAWC) cases in Cabanatuan City. A descriptive-correlational design was applied, and data were gathered through questionnaires and interviews from 150 PNP members, 29 DSWD staff, and 89 barangay VAWC staff. The findings indicated that, despite observed inter-agency process, there remain crucial concerns in coordination, knowledge gap, and service delivery. Particularly, barangay-level personnel were not adequately trained, whereas the coordination between the said PNP and DSWD was occasionally delayed and influenced case management. Statistical analysis reinforced significant gaps in perceived procedural effectiveness and revealed widespread structural inefficiencies. An improved inter-agency plan is suggested with particular training, improved coordination procedures, and enhanced logistical support. These findings stress the necessity for a systemic, responsive, and localized response to VAWC.