BALLERA , Maria Edna. Citizen’s Charter Implementation and Client Satisfaction in the Service Delivery of the Abra Civil Registration System (CRs). Aloysian Interdisciplinary Journal of Social Sciences, Education, and Allied Fields, [S. l.], v. 2, n. 7, p. 1289–1293, 2026. DOI: 10.5281/zenodo.21278292. Disponível em: https://journals.aloysianpublications.com/index.php/articles/article/view/882. Acesso em: 9 oct. 2026.